Privacy policy

JumaLumi Crystals — Privacy Policy

Last updated: July 17, 2026

This Privacy Policy describes how JumaLumi Crystals ("we", "us", "our") collects, uses, and discloses your personal information. We operate the website jumalumi.com, powered by Shopify.

By using the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact Details: Name, address, billing address, shipping address, phone number, email address
  • Financial Information: Credit/debit card numbers, payment card information, transaction details
  • Account Information: Username, password, security questions, preferences and settings
  • Transaction Information: Items you browse, add to cart, add to wishlist, or purchase; past transactions
  • Communications: Information you include when contacting customer support
  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: How you interact with and navigate the Services

2. Sources of Information

  • Directly from you: When you create an account, place an order, or contact us
  • Automatically: Through cookies and similar technologies
  • From service providers: Such as Shopify, payment processors, and shipping carriers

3. How We Use Your Personal Information

  • Provide Services: Process orders, arrange shipping, manage your account
  • Marketing & Advertising: Send promotional emails, show personalized ads (with your consent where required)
  • Security & Fraud Prevention: Verify accounts, detect fraudulent activity
  • Customer Support: Respond to your inquiries
  • Legal Compliance: Comply with applicable laws, respond to legal requests

4. How We Disclose Personal Information

  • With Shopify and service providers: For website hosting, payment processing, shipping, data analytics
  • With marketing partners: For personalized advertising (with your consent)
  • As required by law: To respond to subpoenas, court orders, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your cart and preferences
  • Analyze website traffic and usage patterns
  • Deliver personalized advertising

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Services.

6. Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process personal information about your interactions with our Store. Learn more: Shopify Consumer Privacy Policy

7. Your Rights & Choices

Depending on where you live, you may have some or all of the following rights:

  • Right to Access: Request access to personal information we hold about you
  • Right to Delete: Request deletion of your personal information
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Portability: Request a machine-readable copy of your personal information
  • Right to Opt Out of Targeted Advertising: Via [this link] or by enabling the Global Privacy Control (GPC) signal
  • Unsubscribe from Marketing Emails: Use the "unsubscribe" link in our emails

EEA/UK Residents: You also have the right to object to processing, restrict processing, and withdraw consent.

8. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no security measure is perfect or impenetrable.

9. Data Retention

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

10. International Transfers

Your personal information may be transferred to, stored, and processed in countries other than your own (including the United States). We implement appropriate safeguards (such as Standard Contractual Clauses) for such transfers.

11. Children's Privacy

The Services are not intended for children. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of majority in your jurisdiction).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last updated" date revised.

13. Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us: